Who we are
Our website address is: https://societystore.heartcarthub.com.
Last Updated: August 01, 2026
Welcome to HeartCartHub
We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you use our website:
- Name
- Phone number
- Email address
- Delivery address
- Device and browsing information (cookies, IP)
- If you pay via UPI, we may collect your UTR (transaction reference number), payment amount, and payment screenshot for verification and order processing. We do not store your UPI PIN or bank account credentials.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about orders, offers and support
- Improve our website and customer experience
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Vendors/Sellers: As a multi-vendor marketplace, we share the information necessary to fulfill your order (such as your name, contact details, delivery or pickup information, and order details) with the respective vendor from whom you purchase.
- Service Providers: We may share information with trusted third-party service providers that help us operate our website, such as web hosting, email services, cloud storage, security, analytics, or technical support.
- Payment Verification: If you pay using our UPI payment option, authorized personnel may access your payment details, including the UTR (Transaction Reference Number) and any payment screenshot you submit, solely for payment verification, order processing, refunds (if applicable), and fraud prevention.
- Delivery Partners: If we introduce courier or shipping services in the future, we may share the information necessary to deliver your order, such as your name, contact number, and shipping address, with our delivery or logistics partners.
- Legal Compliance: We may disclose your information if required by law, legal process, or to protect our legal rights, users, or the security of our platform.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of that transaction.
4. Cookies
We use cookies to:
- Improve website performance
- Remember login and cart items
You can disable cookies in your browser settings if you prefer.
5. Data Security
We take reasonable steps to protect your data from unauthorized access.
However, no method of online storage is 100% secure.
6. Your Rights
You can:
- Request access, update or delete your personal data
- Unsubscribe from marketing messages anytime
To request these, contact us at support@societystore.heartcarthub.com / heartcarthub@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time.
Latest version will always be posted on this page.
8. Contact Us: If you have any questions, please contact:
HeartCartHub
Email: support@societystore.heartcarthub.com / heartcarthub@gmail.com
Location:
O-427, Gaur City Center,
Greater Noida West, Pin: 201318, U.P, India